Returns

Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable

If you need to exchange your item, send us an email at hello@lunalola.eu and send your item to:

Luna & Lola
Damweg 11
1871 BM  SCHOORL
The Netherlands